Frequently asked questions

Services

Payments & Billing

Mike Cote Tech Mobile Computer Support offers a comprehensive range of services to meet your computing needs. We provide in-home and onsite computer support for both individuals and small businesses. Our services are specifically tailored to ensure that your technology functions smoothly, whether you're dealing with hardware issues, software problems, network setup, or maintenance. To accommodate our clients' busy schedules, we offer our services on weeknights and weekends, ensuring you get the support you need at a time that's convenient for you. Located in the North Central area of Massachusetts, we are committed to delivering reliable and professional IT support right to your doorstep.

A: Yes, at Mike Cote Tech Mobile Computer Support, we are fully HIPAA compliant. As a certified HIPAA Business Associate, we ensure that all our computer repair and support services meet the stringent security and privacy standards required to protect sensitive health information. Whether we're working on-site at your office or providing remote support, you can trust that your data is handled with the utmost care and confidentiality, in compliance with HIPAA regulations. With our CompTIA-certified professionals, we guarantee top-notch mobile computer support for both homes and businesses in the North Central area of MA.

Donald Kastner

2025-10-08

The person was very professional and has communicated skills. In my case, I had all the materials, this review is based on installation. I highly recommend their services.

Bill Ference

2025-08-29

Super experience - arrived on time at my home and efficiently resolved my hardware issue (laptop display glitching). Thanks Mike!

Susan Klaubert

2025-08-19

Mike helped me set up my new computer which involved transferring data from my old lap top. He was very thorough and responsive to the many questions I had. I plan on using his services again and would highly recommend.

Melissa Berghman

2025-07-13

Michael fixed my laptop when I had ruined a screw that held in my battery. He came to the house with his equipment, he was respectful and explained everything he was going to do. He not only fixed the screw, he replaced the battery (I had purchased previously when I thought I could do it myself) and he ran tests on my laptop to see the functionality. After, he explained to me the types of programs that were downloaded that were draining my computer that I didn’t need. He was extremely thorough. I absolutely recommend Michael for all your technological needs.

Mary Jo Moore

2025-06-23

Trust Mike Cote with your computer and devices issues. He will know how to help you and he will not overcharge you. And you will feel secure again online.

Roderick Feirick

2025-06-11

Mike goes out of his way to really solve computer issues. I had an extensive gaming setup that went wrong. He was able to schedule an appointment almost same day to help diagnose. He goes above and beyond in time and effort to understand the WHOLE problem. Not just a quick patch. I will use his services again either remotely or looking at the hardware. Couldn't be more thankful.

virginia c.

2024-09-16

Mike immediately responded to my call for assistance on my desk top computer. He arrived the next day, and quickly set to work resolving the computer problems. He is a very talented tech, kind, patient, and professional, and relaxed. I will call him any time I experience any problem with my computer. My entire family and friends will be delighted to be referred to him. Mike is the best! Thank you, Mike!

Frequently asked questions