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Customer Reviews

What customers in Athol, Gardner, Fitchburg, and surrounding towns are saying about our in-home computer repair and IT support.

Mike Cote Tech LLC has been serving homeowners and small businesses throughout north-central Massachusetts since 2023. We've built our reputation entirely through word of mouth and the experiences of real local customers. Read their reviews below, or visit our profiles on Google, Yelp, Thumbtack, and Trustpilot to see the full picture.

What Our Customers Say

Nicole M
Athol · May 5, 2026 at 8:00:00 PM
Came in a timely manner and was fairly priced. Followed up to ensure effective work. Would recommend and use again.
Robert M, Jr.
Athol · April 30, 2026 at 8:00:00 PM
He came, He saw, He conquered
Gilbert C
September 13, 2025 at 8:00:00 PM
★★★★★ Star-only review
Dana N
September 6, 2025 at 8:00:00 PM
★★★★★ Star-only review
Melissa B
Mass · July 12, 2025 at 8:00:00 PM
Michael fixed my laptop when I had ruined a screw that held in my battery. He came to the house with his equipment, he was respectful and explained everything he was going to do.He not only fixed the screw, he replaced the battery (I had purchased previously when I thought I could do it myself) and he ran tests on my laptop to see the functionality.After, he explained to me the types of programs that were downloaded that were draining my computer that I didn’t need. He was extremely thorough.I absolutely recommend Michael for all your technological needs.
Mark C
Concord · October 30, 2024 at 8:00:00 PM
Friendly, knowledgeable, and great communication. Quickly resolved my issue and gave me some helpful pointers to increase heat management efficiency of my machine. Highly recommended!
Allyson C
Marlborough · October 13, 2024 at 8:00:00 PM
Great experience with Mike. Will definitely use him again!
Jerome D.
Mass · July 17, 2024 at 12:00:00 AM
Very professional, highly recommend.
Travis R
Hudson · May 15, 2024 at 8:00:00 PM
I had Mike repair my In Win PC which not booting. He was able to come by that night to help me fix my computer. He also tirelessly worked for several hours to get the graphics card to work. I was more than happy with great prices, high quality in service, as well as same day service. He was also very easy to work with and explained to me to what was going on during the repair. I would definitely call him again for any other issues.
Charles J
Mass · April 23, 2024 at 8:00:00 PM
Very pleased! Mike solved my problem in a few minutes on the phone. Was professional, knowledgeable and generous in his time.Definitely going back to him.
Jon H.
Waltham · April 17, 2024 at 12:00:00 AM
Mike was terrific.
Katie C.
Groton · March 7, 2024 at 12:00:00 AM
I highly recommend Mike! He responded to me request within minutes and I was able to make a same day appointment. He fixed my son’s computer in less than the amount of time that we had booked for and his price was reasonable and fair. I will definitely use Mike’s services for future tech needs…awesome!!!…Read more
Leni W
Newtonville · March 2, 2024 at 7:00:00 PM
Mike Cote provided excellent customer service when I needed some work done on my laptop. He was prompt and professional. I would recommend him highly to anyone.
George K.
Mass · February 1, 2024 at 12:00:00 AM
I asked Mike to repair my laptop because DELL was unreasonable to their prices. Mike researched the repair and we talked on the phone. He was very professional, and honest with me that doing the repair himself might not be too different from DELL for good reasons. I highly recommend Mike because he is honest and will work for YOUR interest.…Read more
Bruce de
Shrewsbury · January 12, 2024 at 7:00:00 PM · Thank You for the Review
Mike did an excellent job replacing a broken fan on our HP laptop. I will certainly call him again for any computer repairs are needed.
Linda M.
Mass · January 3, 2024 at 12:00:00 AM
Mike listened to my questions/concerns and answered thoughtfully. I felt confident in his work ethic and abilities. I would highly recommend him and he will definitely be my Go-To computer specialist going forward.…Read more
Mamaof5 B
Worcester · December 23, 2023 at 7:00:00 PM · Thank you for the review.
Mike was great! Friendly, patient and kind! For weeks I went back and forth wiyh him with questions, each question i had he answered in a timely matter. He ran into a minor issue and assured me he would make sure the gaming system was setup, and he DID, im beyond pleased! He really did over do himself when it came to my setup! I will have one happy boy for Christmas 🎄. Thanks again Mike
Megan W
Stow · December 21, 2023 at 7:00:00 PM · Thank you for the review.
Mike was great. I pride myself on being relatively capable of handling most of our at-home technology needs but we ran into an issue with sons newly built gaming pc that we just couldn’t figure out.Mike came over the same day, and in 2 hours had us up and running (while validating that we built the pc correctly which was a second win!)
Doug M
Templeton · November 16, 2023 at 7:00:00 PM · Thank You for the Great Review.
Had a FB issue, reached out to Mike who was very responsive and helpful.
Susan B
Mass · November 10, 2023 at 7:00:00 PM
He was very helpful, professional, and friendly. Resolved my problem.
Susan B.
Mass · November 7, 2023 at 12:00:00 AM
Michael was great! He backed up data off of my dead computer and restored it on my new one when it arrived. He was very knowledgeable and helpful. Next time i have a computer issue, I know who I am calling..…Read more
Stephen
Rhode Island · October 23, 2023 at 8:00:00 PM · Thank You for the Great Review.
Mike has provided my small business with the utmost care and attention, whenever we are in need of technical support. His knowledge and ability to solve issues within a prompt time is par none. I've already recommended his business to friends & family. Thank you Mike!
Kitten
Thank You for the Great Review. · October 10, 2023 at 8:00:00 PM
★★★★★ Star-only review
Tiffany R.
Lawrence · October 3, 2023 at 12:00:00 AM
He did a awesome work my computer is working now thank you
Wendy B
Southborough · September 9, 2023 at 8:00:00 PM · Thank You for the Great Review.
Michael is a hard worker, does the job right, makes your schedule work if possible, kind, knowledgeable, quiet, considerate and so much more. He has fixed my internet, set up various smart speakers and smart lights, refixed my internet, fixed my many computer problems, set up a tv, set up a hot spot...To some these would be easy tasks...for me they were impossible! Michael made it happen! And I even learned a few things!
What Our Customers Say
★★★★★ Star-only review
Why We Ask for Reviews
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Reviews do more than help us feel good about our work — they help other people in your community find reliable local tech support when they need it. When someone in Gardner or Templeton searches "computer repair near me" at 8 pm on a Thursday, your review is part of what determines whether they find Mike Cote Tech LLC or go elsewhere.
Had a Good Experience? Tell Us About It.
We read every review and take customer feedback seriously. If we solved a problem for you, connected your printer, cleaned up a virus, or helped your small business get back on track — we'd love to hear about it.
Ready to Experience the Service for Yourself?
Mike Cote Tech LLC provides in-home computer repair and IT support throughout Athol and surrounding north-central Massachusetts towns.

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