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Mike Cote Tech LLC logoMike Cote Tech LLC
TECH HELP, COMES TO YOU

Small Business IT Support in Athol, MA

WHAT WE DO FOR SMALL BUSINESSES

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Technology problems cost you time. Mike Cote Tech LLC provides practical on-site IT support for small businesses throughout north-central Massachusetts.

Mike Cote Tech LLC provides hands-on IT support for small businesses in Athol and surrounding towns. We help with workstation repairs, office networking, software troubleshooting, printer problems, email setup, device configuration, and the everyday technology issues that slow your team down and cut into your productivity.

You don't need a full-time IT department to get reliable tech support. Whether you need a one-time fix or ongoing help, we offer straightforward service with honest pricing — and we come to your business.

Serving Athol, Gardner, Orange, Templeton, Winchendon, Westminster, Leominster, Fitchburg, Lancaster, Clinton, Rutland, Erving, Royalston, Ashburnham, Hubbardston, Petersham, Barre, Worcester, Shrewsbury, and Holden.

Need dependable IT support for your business? Call (978) 763-6164.

Available Evenings & Weekends: Mon–Fri 7pm–11pm · Sat–Sun 11am–11pm

(Evening and weekend appointments — because your tech problems don't keep office hours.)

Using Mobile Phones Small Business IT Support Small Business IT Support

Workstations & hardware:

  • Desktop and laptop setup, repair, and upgrades
  • SSD upgrades for faster computers
  • Hardware diagnostics and replacement
  • New employee workstation setup

Networking:

  • Office Wi-Fi setup and troubleshooting
  • Router, switch, and access point configuration
  • Ethernet runs and network rack organization
  • Connectivity troubleshooting

Software & productivity:

  • Windows OS installation, updates, and troubleshooting
  • Microsoft Office and Google Workspace support
  • QuickBooks and business software assistance
  • Browser and email account configuration
  • Software conflicts and compatibility issues

Printers & devices:

  • Office printer setup and troubleshooting (HP, Canon, Brother, Epson)
  • Mobile device configuration (iPhone, iPad, Android)
  • Scanner and peripheral setup

Security:

  • Virus and malware removal
  • Antivirus installation (Malwarebytes, CrowdStrike)
  • Phishing and scam incident response
  • Basic cybersecurity guidance for your team

Ongoing support:

  • Scheduled maintenance visits
  • On-call support for day-to-day issues
  • Remote support sessions for quick fixes

WHY SMALL BUSINESSES CHOOSE MIKE COTE TECH

We come to you.
No need to box up equipment and bring it somewhere. We work at your location, during your hours, with minimal disruption to your team.
Plain-language explanations.
We explain what went wrong and what we did about it — no jargon, no upselling you on things you don't need.
Honest pricing.
We tell you the cost before we start work. No surprises.
Local and responsive.
We're a local business serving local businesses. When you call, you reach a real person who knows your setup.
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Frequently asked questions

Do you offer ongoing IT support contracts?
We offer subscription plans for customers who want regular, priority support. Call us or visit our Subscriptions page to learn more.
Can you support multiple computers at our office?
Yes. We work with businesses with anywhere from one computer to a full office network.
Do you handle cybersecurity for small businesses?
We provide practical security support including virus removal, antivirus setup, and guidance on protecting your business from phishing and scam attacks. For enterprise-level security compliance requirements, we can advise on when to engage a specialist.
Can you set up a new employee's computer?
Yes. New workstation setup — including Windows, software, email, network connection, and printer — is one of our most common business services.
Do you support remote or hybrid teams?
Yes. We can help configure remote access tools, VPN connections, and cloud accounts so your team can work effectively from anywhere.
Can you help us move to cloud-based tools like Microsoft 365 or Google Workspace?
Yes. We help businesses set up and configure Microsoft 365 (formerly Office 365) and Google Workspace accounts, including email, shared drives, and collaboration tools.

Heading: Need dependable IT support for your business? Call (978) 763-6164.

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